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Process Improvement and the human factor

November 19th 2013, 8:00 am to 10:00 am Ramada Inn, Crystal Palace, Dieppe, NB
Chapter:	Moncton
Language:	English

Cost:

Members - $20.00
Non Members - $25.00
(CDN, HST included)

Presenters:
Marc-André Alary Partner, Direcsys
Description:
Join us on November 19th for a great breakfast and to learn more about the role of HR and the human factor during process improvement initiatives. We all know that people are the cornerstone of every initiative in the workplace, however, we don’t always know how to create the proper environment to facilitate the change. During this presentation, Marc-André Alary from Direcsys will talk to us about the performance equation and the human element required to meet the objective of a process improvement initiative. How can you influence and change behaviours in a way that will produce the desired results? Learn why and how process improvement initiatives start with change management; how flexibility will allow you to engage your people in the initiative; how to recruit with process improvement in mind. Marc-André, has more than 20 years of experience helping companies achieve their goals. Building on a strong foundation as a Certified Project Manager, Black Belt in Lean Sigma and Train the Trainer, Marc-André is passionate about helping business leaders improve their quality and productivity while eliminating waste within their business processes. Diversity, depth and discipline are keywords that describe Marc-André’s background. He uses his enormous personal energy to generate contagious enthusiasm for change. He has applied Lean and Six Sigma methods to achieve improvements for custom and mass production environments in manufacturing and service industries.
Special Notes:
This session would appeal to all human resources professionals and individuals involved in process improvement initiatives. Please note that an additional fee of $10.00 will be charged in the following circumstances: • Registrations received after the registration deadline • Individuals who attend the event without registering. • Individuals who register who are unable to attend however don’t cancel before the registration deadline.