Managing Conflict with Guided Conversation -WEBINAR
| DATE: | March 25th 2021 |
| 8:30 am to 10:00 am |
| CHAPTER: | CPHRNB Virtual PD Session |
| LANGUAGE: | English |
How does conversation help resolve conflict?
Like any good critical conversation, a conversation designed to help resolve conflict should follow a common process: examine the issue, options, and ideas; decide on solutions; and then get moving and evaluate the results of the conversation. In this session, Sally Wells will provide you with the tools needed to resolve conflicts through creating the right conversations.