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Eric is the Chief Executive Officer of ACHIEVE Centre for Leadership and co-author of the book, The Culture Question. He is a caring and insightful leader who believes that building authentic relationships is the best way to lead people effectively. Eric has provided leadership in the field of conflict resolution and mediation since completing a degree in Sociology with a focus on mediation and peacemaking. He is a Chartered Mediator and a past president of the Alternative Dispute Resolution Institute of Manitoba. Prior to working with ACHIEVE, Eric was an administrator, board chair, senior mediator, trainer, and lead negotiator for a variety of other organizations. He believes that the best leaders and employees turn their minds first to listening with curiosity, and never put operations before people. Eric is a gifted trainer and speaker who makes material come alive for participants through humour, storytelling, and real-world application. Eric’s thoughts on leadership and organizational culture can be found here. Contact Eric at: eric@achievecentre.com 204-783-2069

This is a live virtual event using Zoom, an online meeting platform. Please check system requirements prior to registering.

Leading through conflict is an essential leadership skill. When leaders fail to respond quickly and effectively to conflict, the people they lead suffer and workplace performance plummets. Many conflicts would not spiral out of control if leaders used conflict resolution techniques that are easy to learn and utilize. This workshop provides strategies for leading through conflict with clarity and confidence. Participants will learn to use conflict analysis tools to understand complex interpersonal dynamics and team tension which will help them make informed choices for where and when to intervene in a conflict.

Some of the Topics Included

• Navigating Your Role as a Conflict Resolution Leader
• Choosing Where to Focus Your Energy in Conflict
• How Conflict Escalates and De-escalates
• How to Deal With Conflict at Its Source
• Tools for Navigating Difficult Conversations

Target Audience

This workshop is intermediate-advanced level workshop and will benefit leaders, managers, supervisors, human resource personnel, and anyone who deals with workplace tension and interpersonal conflict.

Method of Delivery

Presentation, video, demonstration, experiential practice, personal reflection, and small group discussions.

*Please allow only the registered individual(s) to view workshop materials.

This is not a CPHR NB Event, you will be leaving the CPHR NB website to register. Your receipt will NOT go to your member portal.