Activités

Ralph Nakad is a TELUS Learning Consultant, based in Montreal Quebec. His 20 years’ experience at TELUS includes, 12 years of Remote Work practice, National Business to Business sales onboarding program management, Learning and Development, and Remote/Virtual Work consulting. In his current role in TELUS Business Solutions, Ralph supports new Sales Leaders and new Sales Team Members during their onboarding journey, as well as supporting Business Developers in leveraging TELUS Remote Work program best practices to external corporate clients. Ralph completed his studies in Adult Education and Management

Diana Nguyen is a CPHR candidate and Prosci Change Management-certified HR professional based in Edmonton, Alberta. Her experience includes recruitment, employee relations, performance management, and training and development at Canada's largest home furnishings retailer, as well as with a leading North American distributor of shipping supplies.

In her current role with TELUS Employer Solutions, Diana provides both internal and external HR support. Strongly committed to driving positive engagement, she leverages her passion for people to make an impact on her organization’s strategic objectives. Diana holds an undergraduate degree in HR from the Northern Alberta Institute of Technology.

The health and safety of teams has been one of the top priorities for employers during the pandemic. A new survey shows nearly seven in 10 employees are feeling uncomfortable about returning to the workplace and 60 per cent of them want to continue working from home. The challenge for HR as we develop go forward plans for the business will be to balance the needs of employees working on site and those working remotely. One thing is clear, leadership and culture will continue to be key in supporting teams as we establish a new normal.

Join Ralph and Diana from TELUS Employer Solutions as they share insights on how to address the changing nature of work with respect to employee expectations. They will also share their own journey with establishing a work styles program at TELUS highlighting the financial, social and environmental impacts of this cultural transformation.

In this presentation, you will:

• Get insight into the comfort levels of workers returning to work during the pandemic
• Explore the reasons why to address the changing nature of work
• Learn about strategies for engaging employees
• Establish an understanding of the transformational drivers that can support a remote workforce strategy