CPHR Atlantic webinars have officially launched!

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The last year was tough on everyone. We have experienced increased stress as we continually adjust to a different way of living.

Organizations have had to quickly adapt operations and work-related processes to meet constantly changing government guidelines,

while still carrying out their business functions. These changes have resulted in a new way of working that comes with its own challenges.

How we interact with and understand others has changed and transformed our working relationships, resulting in misinterpreted communication,

unclear expectations, and more workplace conflict.

Leaders are spending more time than ever managing workplace conflict arising from the pandemic. This webinar will help employers and HR

professionals understand the importance of recognizing sources of conflict in their organization and improve employee engagement. We’ll look at

how these new challenges not only fuel conflict but affect how individuals respond to conflict, and we will help you address workplace conflict,

bearing in mind that each situation is unique and there is no approach works for all scenarios.

Handling difficult interactions on the phone is a challenging task, especially if the caller is in a heightened state of emotion. For many, the ability to navigate difficult phone conversations with respect and professionalism is an essential workplace skill. This webinar is designed to provide practical strategies for dealing with clients and customers over the phone who are in a heightened emotional state. Participants will learn over-the-phone techniques for de-escalating anger, resolving conflict, and communicating effectively.

This is a live virtual event using Zoom, an online meeting platform. Please check system requirements prior to registering.

Leading through conflict is an essential leadership skill. When leaders fail to respond quickly and effectively to conflict, the people they lead suffer and workplace performance plummets. Many conflicts would not spiral out of control if leaders used conflict resolution techniques that are easy to learn and utilize. This workshop provides strategies for leading through conflict with clarity and confidence. Participants will learn to use conflict analysis tools to understand complex interpersonal dynamics and team tension which will help them make informed choices for where and when to intervene in a conflict.

Some of the Topics Included

• Navigating Your Role as a Conflict Resolution Leader
• Choosing Where to Focus Your Energy in Conflict
• How Conflict Escalates and De-escalates
• How to Deal With Conflict at Its Source
• Tools for Navigating Difficult Conversations

Target Audience

This workshop is intermediate-advanced level workshop and will benefit leaders, managers, supervisors, human resource personnel, and anyone who deals with workplace tension and interpersonal conflict.

Method of Delivery

Presentation, video, demonstration, experiential practice, personal reflection, and small group discussions.

A Financial Update and Nominations of CPHR New Brunswick, Fredericton Chapter Board of Directors is scheduled for February 4th, 2021 at 8:30am and due to COVID-19 restrictions will be held virtually.

All active members are welcome to attend, there is of course, no charge to attend.

The Fredericton Chapter of the Chartered Professionals in Human Resources of New Brunswick will also be holding elections for positions on our Chapter Executive.

The Fredericton Chapter is one of five chapters in New Brunswick actively contributing to the advancement of the human resources profession. This is an opportunity for our chapter members to get actively involved with the Executive, and to help build on past success by ensuring we are meeting the needs of our members.

Elections will be held for the positions listed below. Please note that information regarding incumbents and/or those in acting positions has been provided in parenthesis.

Director, President-Elect (currently vacant)

• Duties for this role include: Chair meetings in the President’s absence and supporting the President in Chapter activities and aid Officers/Directors as required.

Director, Venue Chair (vacant as of December 31, 2020)

• The requirements for this role are: Liaise with event venue to ensure that bookings are made and appropriate contracts are signed. Conduct RFP’s as appropriate to ensure that Chapter is paying competitive prices for venue and food costs. Operate as the key contact between venue and Chapter, and ensure speakers’ needs are met with direction from the PD Chair.

NOTE – All positions above are for 2-year terms (January 1, 2021 to December 31, 2023).

In accordance with our by-laws, please consider this to be a call for nominations from our Chapter membership for all the above positions.

Members who are interested to have their name stand or who have questions are asked to contact Rosalynn Alessi at rosalynn.scotch@gmail.com by Friday, January 29th.

This is a live webinar event using Zoom, an online meeting platform. Please check system requirements prior to registering.

Critical incidents are situations that occur outside of our normal frame of reference and challenge us to understand and cope with what has happened. Critical Incident Group Debriefing (CIGD) is a short-term group intervention process that focuses on an immediate event. CIGD is one of several methods that may be utilized to lessen the likelihood of people experiencing symptoms of trauma and stress after a critical incident. This group debriefing process provides a place for participants to talk and share experiences, and for the facilitator to teach and provide information about the impact of critical incidents. While participants of this webinar will learn about facilitating a group debriefing, they will also learn how to discern when CIGD is appropriate for a group and when it might not be a suitable intervention.

One of the most difficult and often overlooked aspects of moving into a supervisory or management position is developing the skills necessary to truly manage people. Without intentional training, many new managers are left to figure things out on their own – for better or worse. Like all skills, effective management and supervisory skills must be learned. This webinar presents the crucial skills for managing employment relationships from beginning to end, with particular focus on hiring and performance management. Viewers will also consider how their communication and personal approach to management affects the people they lead.

This workshop provides an opportunity for leaders to fine-tune their leadership philosophy, and focus in on parts of their own leadership that need further development.

Some of the Topics Reviewed
·          What Defines a Leader
·          Your Philosophy of Leadership
·          How to Develop as a Leader
·          How to Address Weaknesses

For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This webinar is designed to teach people to de-escalate potentially violent situations through assertiveness and interpersonal communication. Viewers will develop a clear understanding of how to assess the potential for violence and respond with a diverse set of interpersonal tools and strategies designed to defuse potentially violent situations.

MindWell Founder Dr. Geoff Soloway hosts Dr. Graham Lowe and Dr. Merv Gilbert to discuss trust and teams. This insightful conversation will teach you why trust matters in the workplace and how we can measure it; the implications of COVID-19 on trust in organizations; how to build trust in teams; and strategies for recovery and sustaining psychologically healthy and safe organizations post-pandemic.

Help your team and organization sustain itself through this challenging period and beyond. Sign up today!

Join James D. Kondopulos and Natalie Cuthill of Roper Greyell LLP, a leading Vancouver-based employment and labour law boutique with over 40 lawyers who practise exclusively in the area of workplace law, for a discussion of the most common and costly HR mistakes and how to avoid them.

James and Natalie will identify mistakes most frequently made by employers and canvass preventative measures and strategies to avoid needless legal disputes and save the significant money, time and trouble generally associated with lawsuits.

They will welcome dialogue and questions throughout the webinar.

In this presentation, you will learn:

• Mistakes most frequently made by employers
• Impact that these mistakes can have on employers
• Strategies and preventative measures to avoid making these mistakes

Coaching is moving from a tactical L&D tool to a mainstream leadership and culture strategy. Organizations are seeking the right balance between external coaches, internal coaches and training their leaders as coaches. This workshop focuses on helping HR leaders understanding the idea of developing coaching strategies and multi-faceted coaching programs. We will review research and findings on a culture of coaching and use case studies sharing our experience in running large scale coaching projects with a Fortune 500 company and a Best Workplace in Canada.

In this presentation, you will learn:

• Different types of coaching used in organizations (external coaching, internal coaching and leader as a coach)
• How to develop an integrated coaching strategy
• Real-life examples of Coaching Program Design
• Best Practices from Case Studies

The webinar provides an in-depth look at disability benefits, addresses common misconceptions, and shows how to create better policies.

This webinar wil cover:

• Myths about disability
• A brief overview of government-sponsored programs
• A better understanding of employer-sponsored plans
• Case studies

When it comes to closing the gender gap, many tools can make a difference. The organization can offer women at all levels of its hierarchy training and mentoring to achieve career advancement, thus creating a female pipeline of talents.

However, to achieve long term results and retain talents, the corporate culture has to be nurtured too. This is where having a tool to assess that the organization’s practices, programs and actions are geared to facilitating the progress towards equitable representation of women at all levels, until parity is achieved and sustained, is key.

Why are diversity and inclusion important, what are the benefits to the organization and how to reach parity will be covered during this presentation.

In this presentation, you will learn:

• Current status of gender equity in Canada
• Understanding core concepts of Inclusion & Diversity
• The positive impact of the presence of women in decision-making bodies on an organization’s financial performance
• Opportunities & Benefits of diversity, inclusion and intersectionality
• The Women in Governance holistic approach to closing the gender gap in the workplace

How does conversation help resolve conflict?

Like any good critical conversation, a conversation designed to help resolve conflict should follow a common process: examine the issue, options, and ideas; decide on solutions; and then get moving and evaluate the results of the conversation.  In this session, Sally Wells will provide you with the tools needed to resolve conflicts through creating the right conversations.

Emotional Intelligence has been identified by the World Economic Forum as a top 10 employment skill for the global workforce. Research provides us with concrete, evidence-based models of EI, which allow us to assess levels of competency (EQ) and provide roadmaps for development. What exactly is EI and how can it be developed through coaching? Join Jill Cory and David Cory, Canada-based coaches and leadership development specialists, as they share with you what you need to know as an HR professional and how to best help your employees to develop their EQ.

In this presentation, you will learn:

• What Emotional Intelligence is and why it matters
• How to measure EQ using the world’s leading tools
• How top coaches help their clients to develop their EQ
• 5 tips to implement immediately to improve your EQ

Trauma is prevalent in our world and has an impact on many of the people we interact with, including our clients and colleagues. Compassionate and trauma-informed care is essential to providing effective support and building sustainable services. This webinar explores how to build a trauma-informed culture in a workplace setting that integrates knowledge throughout the organization. Guiding principles will be explored for increasing emotional and physical safety, culturally sensitive empowerment, and creating greater resilience for all parts of an organization.

The COVID-19 pandemic has negatively impacted Canadians’ mental and physical health. Over the past year, Canadians have struggled to adjust to the new “normal” which includes working from home or working on-site with new health and safety measures in place.

After provincial lockdowns and restrictions are eased and more Canadians return to the office, employers will have to navigate several complexities that may implicate their duty to accommodate an employee. These issues include the duty to accommodate an employee’s mental health condition and underlying health conditions to the point of undue hardship.

During this webinar, employment lawyers from leading Canadian employment & labour law firms will discuss the employer’s duty to accommodate an employee’s disability and how accommodation issues may arise when employees return to the office. Specific attention will be placed on the dramatic shift in working conditions across industries and geographic locations and the novel questions it raises.

In this presentation, you will learn:

• The state of the law surrounding an employer’s duty to accommodate an employee
• Duty to accommodate issues that may arise for employees returning back to the office
• Influential factors that HR professionals should know when dealing with the duty to accommodate
• How AI-powered platform can assist HR professionals in navigating complex accommodation requests

It’s no surprise that the current COVID-19 situation has had an impact on our lives and the way we work. With protocols such as physical distancing, it has become even more important that as Human Resource professionals and leaders we make the extra effort to remain emotionally connected to our colleagues when working remotely. In addition to fear and anxiety, the workplace stress can lead to burnout. And now more than ever, it is critical that you recognize what stress looks like, take steps to build your resilience, manage job stress, and know where to go if you need help.

Join our upcoming event where experts will share tips and resources to support and help manage the mental health and wellness of your team and workplace through these challenging times. This event will also provide you the opportunity to network with organizations who not only support the wellbeing of our mental health and wellness but give you an insight to tangible products and services that are available for you and your workplace.

This Event Includes:

• 3 Keynote Speaker Sessions
• Virtual Exhibit Hall – interact in real time with the experts!
• Activity Breaks
• Networking Opportunities
• Scavenger Hunt and Prizes
• Up to 4.0 CPD Hours

Session Topic

In this certification program, you will learn the Project Management essentials - planning, managing, monitoring, controlling, assessing risks and reporting your project’s progress. Learn important skills such as how to manage client expectations, push back “do it faster” managers and clients, and handle the inevitable project changes. Delve into working with matrix teams and their unique management requirements. Also included in this program is practicing estimating for planning and reporting purposes.

Dates:

• April 21, 2021 - 8:30am-4:30pm AST
• April 22, 2021 - 8:30am-4:30pm AST
• April 28, 2021 - 8:30am-4:30pm AST
• April 29, 2021 - 8:30am-4:30pm AST

ACHIEVE CEO and Author, Randy Grieser, will share his own journey of leadership and inspire you to think differently and grow as a leader. This webinar is based on his book, The Ordinary Leader: 10 Key Insights for Building and Leading a Thriving Organization, and explores how to make each of these insights a reality in your own organization. Particular attention is given to motivation and employee engagement – the areas that an international ACHIEVE survey showed were of the greatest importance to leaders and employees. Viewers will learn new and different ways of working through challenges and capitalizing on opportunities, and be encouraged to think critically about their own approach to leadership.

HR3.0 - The People & Culture era is more than a name change. It's a paradigm shift requiring new business partnership skills and abilities. Culture Coaching focuses on unleashing organizational culture potential and offers an approach all HR practitioners need to learn about. During this session we will review the key concepts and share insights on how a culture action plan is different than other plans.

The temporary or permanent loss of a key person can greatly affect your firm's future. How do you protect your business from losing financial resources, key talent, employees, and customers? The webinar will identify the elements of a business continuation plan, including communications, important agreements, shareholder considerations, and insurance funding.

CPHR Nova Scotia invites our members to attend thier confernce and trade show.

Being an effective leader requires us to be thoughtful and intentional about what we do and how we do it – it takes time and requires work. Taking the time to intentionally think about leadership may not get the attention it warrants, yet it is one of the most important things we can do to raise the performance of both ourselves and our organization. This webinar provides insights for helping leaders to fine-tune their leadership philosophy and focus in on parts of their own leadership that need further development. Participants will be challenged to think critically about their own approach to leadership development and gain unique insights that will strengthen their abilities as a leader.

When employees are not actively engaged at work, not only do they suffer – the organization does as well. Workplaces with high levels of engagement have employees that are committed and feel a connection to the organization. Engaged employees are willing to use discretionary time, brainpower, and effort beyond what is expected of them. This webinar explores how employee engagement occurs more readily when employees are respected and cared for, when they do tasks that bring them satisfaction, and when they work in an organization that makes a difference. Participants will learn unique insights for increasing engagement and be challenged to think critically about their approach to employee engagement.