Calendar of Events

Program Summary: This webinar is designed for Business and HR Professionals who are responsible for designing and implementing a talent review, as part of their succession strategy. The purpose of a talent review is to collectively define the required leadership talent and leadership pipeline in the organization, one that will support organizational health and growth in the long term. The webinar includes a starter toolkit. You Will Learn: • What is a talent review and how to link it with workforce planning. • The talent review agenda. • What to do before, during, and after a talent review to ensure success. • An overview of key discussions such as who is promotable, who is a flight risk, and who has critical skills. • The politics and pitfalls associated with talent reviews. Who Should Attend: Experienced HR professionals facilitating a talent review for the first time.

Employers are increasingly concerned about the mental health problems of their employees. The Royal Canadian Mounted Police (RCMP), whose employees are exposed to highly stressful situations in the course of their duties, decided to take action by making a commitment to its employees’ health. More specifically, senior management of Division C (Quebec) has proudly promoted the “Working towards Wellness” program since 2009. Furthermore, in August 2012, Division C received the Healthy Enterprise – Elite certification and, since 2014, has implemented the voluntary National Standard of Canada for Psychological Health and Safety in the Workplace. During this Webinar, the RCMP will share its best practices and success story to inspire employers from every quarter to take action!

Program Summary: What is a Corporate University? How will my organisation benefit from it? This webinar will answer these and many more questions. Find out about the corporate university, from concept right through to success stories. Achieving sustained success in business requires us to make sure that our people are equipped with the right skills to deliver top level performance, whatever industry we work in. We will discuss the challenges facing organisations today and show how the corporate university can be installed as a company-wide solution to facing these challenges. You Will Learn: • Knowledge of the corporate university as a powerful, highly flexible, integrated platform for people & organisation capacity building and transitional business development • What skills are needed to design, configure and implement successful strategically driven corporate university projects • Understand the change process and how it can best be managed Who Should Attend: This webinar is for performance-oriented managers who are passionate about their career and want to find innovative solutions to current challenges. It will be of particular benefit to people who want to discover new skills in high-level knowledge-age corporate university management and who want to release maximum people potential in their organisation.

Program Summary: In today's real-time dynamic environment, business is changing daily. HR managers need a strategic perspective and a comprehensive set of tools in order to build powers of good judgement and knowledge-based leadership. DSA is a successful management process that leads to high return on investment HR management solutions. It starts with the simple SWOT analysis that we all know, upgrading and refining into performance-enhancing strategies for business excellence. Find out how the DSA process can be a powerful engine for successful personal & organizational development. You Will Learn: • Understand that change is continuous • Leave behind the idea that SWOT analysis is just a one-off event • Find out how to encourage the right people with the right skills to take effective action in the right way at the right time Who Should Attend: This webinar will be of interest to people who wish to acquire best practice in the following areas: • achieve much clearer insights when reading the dynamics of situations • reduce complexity into simple plans for action • make keen judgments about the importance of development issues • achieve higher levels of quality decision making • deliver tangible results

Understanding, Managing, and Preventing Workplace Bullying This webinar helps understand people who bully and how they create a toxic work environment. Bullies have an impact on fellow employees and the organization as a whole. You will learn specific, integrated, and easy-to-implement strategies that address the root causes of workplace bullying. Using these strategies will help create a more respectful, productive, and psychologically healthy work culture.

Hear from lawyers championing the promotion and protection of mental health in the workplace. Lawyers and other professionals in the legal sector are often at greater risk for mental health problems, including depression, anxiety, addiction, and suicide. Learn about a new groundbreaking online program, Mental Health and Wellness in the Legal Profession. It gives lawyers, judges, and law students information about mental health and addiction issues, their causes and symptoms, as well as treatment options. This program increases awareness around the importance of mental health.

Companies of all shapes and sizes can have employees who feel isolated, needing more support from employers. Workplaces, no matter the size or industry, have a key role to play in promoting and supporting the well-being of its employees. But what happens when the workplace is not clearly defined within four office walls or filled with a team? What happens when employees are working on their own in isolation? The trucking industry, where the boundaries of a typical workplace don’t apply, is one of many sectors that faces such challenges. Typical conditions for transport drivers put them at greater risk of and increased exposure to psychological harm without the proper supports to prevent or address it. An employee doesn’t have to be trekking across the continent alone to feel isolated. From employees working at home to those stationed in satellite offices, they might need extra support from employers who can mitigate the risks of working in isolation.

Program Summary: A canary in a coal mine is an advanced warning of danger - so is a workplace bully. Research shows that more than 70% of North American workers have been impacted by bullying. While employers slowly become more informed of the impacts associated with bullying, HR personnel encounter many challenges when attempting to prevent and respond to it. HR often feels "caught in the middle" - they see the problem and what it's costing (sick leave, stress leave, loss of talent, conflicts, team demotivation, reputation loss) but they don't know how to deal with it. This presentation provides HR with information, training and tools to improve their anti-bullying strategies and bully management. Using a combination of video material, research and story-telling, the "edu-tainment" presentation inspires improved understanding of bullying - how to identify and quantify its impacts. The presentation also provides practical options and action plans for moving forward and eliminating the danger bullies pose. You Will Learn: • The fundamentals of workplace bullying and how to distinguish it from normal workplace interaction • How to quantify the costs associated with a workplace bully • How to develop an action plan for preventing, managing and eliminating bullying • How to recognize and identify typical bullying and understand the motivation behind the behavior • How to approach bullying more strategically and within the context of organizational policies • To appreciate the range of negative bullying repercussions that impact staff, teams, programs and the whole organization Who Should Attend: This webinar will be of interest to people who wish to acquire best practice in the following areas: • achieve much clearer insights on bullying in the workplace • reduce complexity into simple plans for action • make keen judgments about the importance of bullying issues • achieve higher levels of quality decision making • deliver tangible results

Program Summary: Incentive programs, when aligned with brand and culture can be a motivational tool to help businesses grow and succeed. No matter what the objectives of the company, the creation of an easy to use, easy to reward program can help both communicate specific objectives and engage the audience in the right way so that they can respond positively to them. In this webinar, we will delve into various factors that make an effective incentive program and how to motivate staff effectively so that they better understand the goals of the company and help to achieve them. Learning Outcomes: • Understanding motivation • Keys to a successful incentive program • Effective communication strategies • C-level Buy-In • Defining measurement • Defining success Who Should Attend: This webinar will be of interest to managerial (or higher) level HR professionals

Mentally Healthy Workplaces Benefit Patients and Healthcare Workers Alike. Our country’s healthcare providers are essential to ensuring the efficient, effective and safe delivery of healthcare services to all Canadians. Did you know that healthcare workers are 1.5 times more likely to be off work due to illness or disability than people in all other sectors? Healthcare settings can be particularly challenging environments. Many healthcare workers have heavy workloads, significant pressures and a lack of time and resources to adequately do their jobs. Stress, anxiety, depression, burnout, compassion fatigue and substance misuse are common workplace-related conditions. Ensuring the wellness of this workforce is critically important to ensure quality and safety care. What can organizations do to help address mental health and wellness in this unique work setting? Join our webinar this month to hear the unique challenges this sector faces and some of the innovative programs that are being implemented across the country. The Mental Health Commission of Canada and HealthCareCAN will discuss some of the emerging evidence, and useful tools to help organizations on their journey. You will also hear from Michael Garron Hospital (formerly the Toronto East General Hospital), who will share their journey in using the National Standard to create mentally healthy workplaces with impressive results.

Program Summary: There are many things HR professionals can do to confront bullying, motivate change, and help implement an anti-bullying strategy. As trusted advisors to the senior executives, you are a critical pivot point for change. The presentation provides HR with information, training and tools to improve their anti-bullying strategies and bully management. Create an anti-bullying action plan that focuses on an approach unique to HR and on ensuring the people in the organization are paramount. You wield persuasive power to help eliminate bullying. Use it. You Will Learn: • How to quantify the costs associated with a workplace bully • How to approach bullying more strategically and within the context of organizational policies • How to appreciate the range of negative bullying repercussions that impact staff, teams, programs and the whole organization • How to develop an action plan for preventing, managing, and eliminating bullying Who Should Attend: This webinar will be of interest to people who wish to acquire best practice in the following areas: • achieve much clearer insights on bullying in the workplace • reduce complexity into simple plans for action • make keen judgments about the importance of bullying issues • achieve higher levels of quality decision making • deliver tangible results

Raising awareness and talking about suicide prevention can increase help-seeking behaviour and build capacity to prevent suicide. Talking about suicide prevention among first responders is important. Awareness and understanding open the door to accessing help and mental health support when needed. The Mental Health Commission of Canada (MHCC) is launching a new webinar series dedicated to supporting the mental health of first responders. Sign up today to learn about effective mental health strategies specific to the first responder community. Learn from Tom Walker, Human Factors Specialist at Ornge on trends, risk factors and strategies for raising awareness about and preventing suicide among first responders.

This webinar will examine the current evidence for exercise management, and will also discuss types of exercise modalities and the effects on fatigue and immune function, which may prove useful for clinical exercise practice. CFS is a complex condition where clients vary from being very debilitated to being relatively well. Clinicians and exercise professionals need to be aware of the range of symptoms and exercise responses likely to be found in CFS clients, as these help determine exercise prescription for this population group. It is important to clarify that Dr. Broadbent's research is different than the PACE study. It is not based on "Graded Exercise". After this webinar, you will be able to: - Understand the pathophysiology, symptomology, physiological responses to exercise and contraindications for this population group. - Understand different exercise modalities and possible effects on immune responses and fatigue. - Evaluate the current CFS literature and identify areas for further research.

International research has generated strong evidence that health care providers (HCPs) have an important role in the return to work (RTW) process. However, pressures on consultation time, administrative challenges and limited knowledge about a patient's workplace can thwart active engagement. During this talk, Agnieszka Kosny will present research findings from a large qualitative study with HCPs in British Columbia, Manitoba, Ontario, and Newfoundland and Labrador. I will discuss their experiences seeing workers' compensation patients, barriers to active involvement in the RTW process, and strategies to facilitate engagement. You will learn: - What HCPs in Canada are told about their role in RTW and in workers' compensation - How HCPs manage complex and invisible injuries in the context of workers' compensation - The challenges that HCPs face in the RTW process

Many people who live with chronic pain report that they also suffer from low mood, irritability, and withdrawal from activities and relationships. Although traditionally this was conceptualised as 'depression', new evidence suggest that it is qualitatively different from clinical depression, and not surprisingly, the interventions that have been developed for groups with clinical depression don't seem to be of much help in the context of chronic pain. I will describe this evidence and suggest ways in which clinicians can distinguish between depression and pain-related distress. I will also describe current intervention and propose ways of improving clinical and self-management for people with chronic pain. In this session, you will learn about: - The difference between clinical depression and pain-related distress. - Ways to elicit important information from patients and recognise 'cues' for distress. - Current interventions, and the evidence about their effectiveness. - Promising new interventions that might help patients.

Program Summary: A key component of the Federal Liberal party's election mandate was the legalization of recreational marijuana. While it is believed that a fully functional legislative and regulatory scheme ending the prohibition of cannabis will not be ready for some time, the prospects of legalized cannabis in the workplace has some companies feeling a little dazed and confused. But cannabis, at least in some instances, is already legal and is already in our workplaces. In fact, in 2014 it was estimated that there were 40,000 people in Canada with valid "authorizations to possess" - a number that has been growing rapidly. All of this begs the question: How should companies and HR departments respond to this growing trend and the challenges that accompany it? You Will Learn: • Distinctions between medical and recreation cannabis use • Medical cannabis and the duty to accommodate • Special considerations for places of employment with health and safety concerns • Considerations for policy development Who Should Attend: This webinar will be of interest to HR professionals of all levels.

Program Summary: This webinar will define sustainability as social and environmental sustainability and provide an overview of sustainability trends and drivers and the business case for sustainability. It will summarize the role of the HR professional in embedding sustainability into the employee experience and life cycle from recruitment and onboarding to training and professional leadership and competency development and performance management, talent retention and succession planning. A detailed case study of the best practices in sustainable human resource management will be profiled. We will use polling and the webinar chat function to engage participants throughout our session and include a question and answer session. You Will Learn: • Sustainability trends and drivers and how they will impact organizational success • The business case and benefits of operating a sustainable organization • The significant and essential role HR professionals can play to embed sustainability into an organization • How one organization embedded sustainability in the employee experience and realized benefits Who Should Attend: This webinar will be of interest to: emerging, mid-level and senior level HR professionals

From the Globe and Mail to the cover of Time magazine, mindfulness is everywhere and it’s not surprising – this ancient wisdom tradition is now proven by neuroscience to do everything from improve mental health to reduce stress and to enhance performance. But what is it and how does it benefit the workplace? Dr. Geoff Soloway, a PhD in mindfulness and Co-Founder and Chief Training Officer at MindWell-U, will discuss the science of mindfulness, the evidence base behind it, and how and why it has progressed to the workplace. Dr. Soloway has worked with a number of prestigious organizations in developing and implementing mindfulness and mental health strategies including WestJet, Coca-Cola, and the NBA. In this webinar, learn how UBC also benefited from MindWell’s work as Miranda Massie, health promotions coordinator from UBC shares their experience of mindfulness training and how it had a positive impact in their workplace by building personal resiliency skills for their staff and faculty. We are pleased to announce that all webinar attendees will be gifted a complimentary registration for two in MindWell-U’s evidence-based 30 Day Mindfulness Challenge . More on the Challenge and its proven benefits can be found at www.mindwellu.com/challenge. Thank you in advance for completing a short survey during the registration process.

Training is a key component of the National Standard of Canada for Psychological Health and Safety in the Workplace and can be used to build staff and management’s awareness and confidence. This webinar will feature two training programs available through the Mental Health Commission of Canada (MHCC): Mental Health First Aid (MHFA) and The Working Mind (TWM). MHFA is a course that allows participants to gain the confidence and the skills to respond effectively to emerging mental health problems and crises. MHFA has been proven to reduce stigma, and increase confidence and willingness to help others. TWM focuses on stigma reduction, increasing resiliency skills and acquiring skills to manage stress. This course helps staff recognize signs of declining and poor mental health in themselves and in others. You will also hear from a champion in this field, Nova Scotia’s Public Service Commission, and learn about their strategy to train staff members in both programs. MHCC hosts free workplace webinars on the last Wednesday of every month at noon ET. Sign up today to discuss psychological health and safety in the workplace.

Program Summary: Managers, are you offering your existing and prospective employees competitive salaries? Based on research for OfficeTeam's 2017 Salary Guide, this webinar provides an overview of the compensation and employment trends for support staff this year. Learn what administrative skills, attributes and positions employers are seeking -- whether you're looking to advance your career or add to your team. You Will Learn: • The latest hiring trends in the administrative field • Salary ranges for 2017 (in Canada and the U.S.) • In-demand jobs and administrative skills Who Should Attend: This webinar is relevant to Canadian HR professionals looking to hire support staff in the coming year.

Work is an important determinate of health. The work environment directly shapes employee health, safety, and health behaviors. Although employers are typically cognizant of the traditional hazards in the workplace that put workers at risk of injury or illness, they often fail to consider the impact of the work environment or organization on long-term health outcomes or health behaviors. Programs that expand the traditional focus of occupational safety and health of protecting workers from work-specific safety and health hazards to include the promotion of health and well-being may be more effective than programs addressing these separately. Evidence evaluating these programs will be presented. After viewing this webinar, you will: - Learn the role work organization and work environment has on health. - Be able to describe a Total Worker Health® approach. - Be provided with a structure for evaluating programs that address worker safety and health while promoting health and wellbeing.

Dr. Frederieke Schaafsma will discuss the available knowledge on low back pain in relation to the workplace. Based on the available systematic reviews she will present what we have learned so far regarding management of low back pain in relation to the workplace, and promising new ways to handle low back pain. You will learn: - Current knowledge about work-related risk factors of low back pain - Strategies to prevent work-related low back pain - Strategies to reduce sickness absence due to low back pain related to individual worker or the workplace - The effectiveness of workplace involvement with or without stakeholder participation in relation to low back pain - Future directions for research on low back pain in relation to the workplace

Small Steps, Big Impacts Talented people is a pillar of the Royal Canadian Mint’s vision. During this session Jennifer Richardson, Director, Corporate Health, Safety & Environment will describe how the Mint is implementing a mental health strategy, one step at a time. Jennifer will also share her insights on how they started an open dialogue to help break down the stigma around mental health and create a more supportive workplace for all employees.

Front-line employees in health care and workers' compensation frequently make challenging decisions about the most appropriate treatments for injured workers to help facilitate return-to-work. Clinical Decision Support (CDS) tools are designed to inform these decisions based on individual worker characteristics. Dr. Gross will update participants on evidence-based information from a recently conducted scoping review of CDS tools for making treatment decisions for injured workers. Promising tools will be demonstrated, including computer-based tools that have the potential to augment complex clinical decisions. After watching this webinar, you will learn: - To define CDS tools - The rationale for using CDS tools in clinical practice - About an inventory of CDS tools for making treatment decisions for injured workers with musculoskeletal disorders - The level of evidence supporting CDS tools

Dr. Åsa Tjulin will discuss results from studies that concerns social relational factors and early contact with the workplace during sickness absence in relation to workers expectations to return to work. A discussion about workplace learning from return to work process will be presented - do we learn, who learns and what do we learn from RTW? You will learn: - how social contact plays out in the RTW process - how workplace actors are significant in the early contact - what is significant for a good or bad early contact - what employers need to think about

It has been well-established that patients with chronic pain will often avoid activities that may exacerbate their pain. In the basic fear-avoidance model, if individuals are especially sensitive to the negative experience of pain, this will result in pain-related fear of movement, avoidance of daily activities that may result in pain, as well as hypervigilance or overmonitoring of bodily sensations of potential increase in pain. This fear-avoidance can, in turn, result in physical de-conditioning, depression, as well as disability/avoidance of work, recreation, and/or family activities. Clinical research has clearly revealed that this construct of fear-avoidance is closely associated with increased pain, physical disability, and long-term sick leave in chronic pain patients. Because it is so prevalent in chronic pain patients, psychometrically-sound instruments have been developed to measure fear-avoidance, such as the Fear of Daily Activities Questionnaire (FDAQ), the Tampa Scale of Kinesiophobia (TSK), and the more recent Fear-Avoidance Components Scale (FACS). Fortunately, there are now treatment techniques that can successfully reduce fear-avoidance beliefs and behaviors in patients with pain. After viewing this webinar, you will have learned: - The significance of fear-avoidance beliefs in chronic pain patients - Methods for measuring fear-avoidance beliefs - Methods for treating fear-avoidance beliefs in chronic pain patients