February 26th 2021, 3:00 pm to 4:00 pm |
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Chapter: | Webinar |
Language: | English |
Presenters: |
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Shelly Qualtieri, MA, RSW | ||
Shelly is a Registered Social Worker and has been an energetic practitioner and educator in the field of domestic violence, suicide intervention, youth justice, child welfare, mental health and homelessness for over 25 years. In addition to training with CTRI she has a private counselling practice where she focuses on wellness, difficult conversations and healthy relationships. She believes that helping people work through difficult times requires a holistic approach to wellness and meaningful connection. Whether it’s through a mindfulness practice, strength base - person-centered approach Shelly meets individuals where they are at. As a facilitator, she is a warm, passionate and engaging presenter who uses examples and strategies that participants can bring directly into their work with others. |
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Description: |
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For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This webinar is designed to teach people to de-escalate potentially violent situations through assertiveness and interpersonal communication. Viewers will develop a clear understanding of how to assess the potential for violence and respond with a diverse set of interpersonal tools and strategies designed to defuse potentially violent situations. |
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Special Notes: |
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This event is not a CPHRNB Webinar, be sure to track you hours. |